Jun 14, 2021  
2020 Siena Heights University Catalog 
    
2020 Siena Heights University Catalog [ARCHIVED CATALOG]

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MGT 457 Managing Quality


3 credit hours

This course explores the vital link between quality and competitiveness. Students apply leadership and planning skills in developing organization wide quality management efforts from empowered teams to strategic partnerships. Drawing from the history of the quality revolution, various quality perspectives and today’s best practices, students focus on satisfying the customer through quality driven service and manufacturing processes—capable of speed, flexibility and responsiveness. This course is a management validator. Note: Course offering cycles apply to the Adrian campus only.

Prerequisite:
Course is Offered: Uncertain



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